Ordering Terms and Conditions

Payment
We accept payments through PayPal.
Prices displayed are in Australian Dollars (AUD) and will be charged in Australian Dollars.

Free Shipping within Australia
Shipping and handling within Australia is free.
We use Australia Post (Express Post) for deliveries. Please allow 7-10 working days within Australia for delivery.

As soon as your order has been despatched, we will send you a confirmation email with a tracking number. If you haven’t received this email within 5 days of placing your order, please contact us.

International Orders
Due to Covid-19, we are not currently shipping internationally.

Tracking your Order
Orders will usually ship within 5 "business" days from receipt of cleared payment. You can track your order anytime at auspost.com.au/track/ using the tracking number supplied in the order confirmation email.
We cannot be responsible for a package once it is dispatched. If a package is delayed by Australia Post, a tracking will need to be filed by the recipient (the customer). If your order has not arrived within the allotted time, please contact Australia Post, quoting the tracking number.

Deliveries Addresses
We can deliver to Home, PO Box or Work addresses.
Please enter the Company name at the checkout if you would like your order to be delivered to your workplace. Please include any delivery instructions in comments to assist the driver locate your home or office.

Return Policy
The bracelets are made of the utmost quality and are all checked prior to dispatch of order to ensure no fault. Because our bracelets are stretchy, we cannot guarantee the inner stretch elastic of them. Although they are one size fits all, everyone handles our bracelets differently. One person could handle them more assertively than another. Therefore, unfortunately we cannot replace bracelets that the elastic breaks on.

If you have another part of your bracelet that defectively breaks, you must contact us by email to receive a return authorization prior to any return. Returns will only be accepted within 7 days of receipt of order. We will issue a credit for another item or a replacement item which will be completed within 14 days.

If there is a problem with your order, please contact us.
Please tell us as much detail as you can about your order and the problem, and we will get in contact with you to help resolve the issue.

Once you submit payment, you will receive an email to confirm your order. If you don’t receive this, be sure to check your junk or spam folder. If you are still unable to locate this, please contact us.

Our Privacy Policy

Website Contact Forms:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service (ReCaptcha).
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